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Benefits of having a Freedom Medical Alarm

Don't let worries stop you from doing things you love. Click below to discover the benefits of Freedom Medical Alarms in Mandarin or Samoan.

An elderly woman waters her garden.

I now have the confidence in doing all manner of tasks around my home, and outside in my beloved garden!


Freedom Medical Alarms client

My children have confidence that they will be notified if the alarm is activated, so they can come to help me, especially if there is a delay with the ambulance.”


Freedom Medical Alarms' client

Jane Freedom Medical Alarms' client

Benefits of a Freedom Medical Alarm

Wellington Free Ambulance call centre staff at work.

The Freedom Medical Alarm service provides the following unique service benefits:

  • direct connection to medical emergency triage specialists, so clients receive the right help in the right timeframe. 
  • Any ambulance charges resulting from the use of a Freedom Medical Alarm are included free of charge as part of our service.
  • Freedom Medical Alarms installs a key safe with every installation , which enables quick access for paramedics in an emergency.
  • Connection to specialist community health services via HealthcareNZ Limited, who can provide post-accident support if required.

By having a direct connection to an emergency ambulance service, a response to a Freedom Medical Alarm removes the need to transfer important information such as your address details, medical history, and key information to enable the paramedic’s quick access into your home. All of your primary data is accessible to the emergency communications staff at the time of the activation and through the medical emergency triage process the client’s current status can be determined. This means a faster response, better tailored to your needs.

Freedom Medical Alarms is partly owned by HealthCareNZ Limited, which delivers in-home support services through its specialist division HealthCare New Zealand. If you’re also a client of HealthCare New Zealand, triggering an alarm will enable a report with the HealthCare New Zealand coordination staff. This information is used to identify patterns of behaviour (e.g. regular falling episodes), provides indicators for reassessment and/or additional support, and identifies clients who have been transported.

A hand reaches towards various Freedom Medical Alarms devices.

Freedom from worry could be fully funded*

Video: discover the benefits of having a Freedom Medical Alarm

Freedom Medical Alarms is a Work and Income New Zealand (WINZ) accredited supplier, approved by the Ministry of Social Development (MSD). You could get the medical alarm system fully funded, provided you are eligible for the Disability Allowance.

If you are not eligible, a private rental cost is just from $15.25 per week. This includes the lease of equipment, installation fee, ongoing maintenance, and monitoring.  

Find out if you are eligible by visiting the MSD website, or better yet, talk to a specialist from the Freedom Medical Alarms team who will explain to you in detail about the criteria and any other questions you have.

Freedom Medical Alarm Benefits (Language variants)

Te reo Māori



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