Learn more about Freedom Medical Alarms

It's your choice - live your life with peace of mind.

“Since Mum has had her Freedom alarm I haven’t had to worry so much. I know if anything happens she’s got good people looking after her.”


Freedom Medical Alarms client's next of kin

Who are Freedom Medical Alarms?

Freedom Medical Alarms is a jointly owned business between two specialist healthcare providers: HealthCare NZ and Wellington Free Ambulance

HealthCare NZ

Bringing healthcare back to the place you call home has been our vision since 1988. Haukāinga (home) is where we feel a sense of belonging. It’s the place we watched our whānau grow up, where neighbours look out for one another, and it’s where we’d rather be when managing our health and keeping well.

As a committed Te Tiriti o Waitangi partner, and through our partnerships with local iwi, government and community health organisations, we support thousands of New Zealanders in nearly every corner of Aotearoa with our comprehensive home and community support services. In fact, more people trust us to support them and their whānau at home than anyone else. 

Our team of around 7,500 skilled and trained health professionals work to make sure everyone has equal access to healthcare at home. 

Wellington Free Ambulance

Wellington Free Ambulance has been the key emergency ambulance provider for the greater Wellington community since 1927. Wellington Free Ambulance is committed to providing the highest quality clinical care in emergency situations, pre-hospital care, rescue, and transport services.

For those Freedom clients who reside outside the Wellington area, your medical alarm is still connected directly to the Central Emergency Ambulance Communications Centre, managed by Wellington Free Ambulance, who will promptly arrange the dispatch of an ambulance from within your local area.

Freedom from worry could be fully funded*

Video: what it means to have Freedom Medical Alarms

The private rental cost of medical alarms in NZ is just $19.95 per week and includes the lease of equipment, installation fee, and ongoing maintenance and monitoring. What’s more, the first month is free* when you sign up! If you are a Private Care NZ client, you will be paying the reduced rate of $ 13.75 weekly if not funded.  

Freedom Medical Alarms is a Work and Income New Zealand (WINZ) accredited supplier and approved by the Ministry of Social Development (MSD) you can get the medical alarm system fully funded, provided you are eligible for the special Disability Allowance.

Find out if you are eligible by visiting the MSD website, or better yet, talk to a specialist from the Freedom Medical Alarms team who will explain to you in detail about the criteria and any other questions you have.

0 seconds

Average Response Time to alarm activation


Freedom Medical Alarm users transported to Hospital in 2022


Freedom Medical Alarm users quickly treated in their home in 2022


Freedom Medical Alarm genuine activations in 2022

Our Partners

Contact Us

If you would like further information please contact the Freedom Medical Alarm team.
Free Phone: 0800 380 280
Fax: 04 802 0949
Email: info@freedomalarms.co.nz
MON-FRI 09:00 - 19:00, SAT-SUN 10:00 - 14:00

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